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测试namecheap的ping速度及退款问题

2012年1月2日

前段时间namecheap反对SOPA推出主机2.5折超给力优惠码(已经过期),想购买的之前想要一个探针看看配置和一个IP来测试一下ping速度。不过网上怎么搜都搜不到,于是又得自己联系客服了。

客服很爽快的给了一个namecheap的检查延迟和速度ping地址:server1.namecheaphosting.com

顺便质询了网友关心的namecheap退款问题,网上很多都说退款只能退到namecheap的账户上供以后使用而不能退款到PAYPAL或VIAS等信用卡上。但是客服给的答复是:退款是退到namecheap的账户上,但是能通过MY ACCOUNT中的Withdraw Funds提现到PAYPAL上(未说明是否得手续费)。自己打开了提现页面,上面在很显眼的地方写着必须是订单退款的5天之后的金额才可以提现到PAYPAL上。

下面是提问客服的原文:

Alex S.:?Hello Huang. Please, let me transfer our chat session to the representative responsible for such issues.
09:47huang:?can you give me a IP from Web Hosting Value Plan to ping the spped
09:48huang:?speed
Tatie B has joined the conference.
09:50Tatie B:?Hello, I will assist you further
Alex S. has left the conversation.
09:51Tatie B:?Feel free to traceroute to server1.namecheaphosting.com to check latency and speed. However, you can simply order a hosting package that meets your requirements, upload your content/install scripts and check the upload/download rate. If you are unsatisfied with the speed provided you can get your money back for the package you ordered within 14 days from the sign-up date.
09:53huang:?get your money back only back to namecheap ,can’t back to paypal or visa?
09:57Tatie B:?Please specify the question?
10:01huang:?the money can’t back to paypal or visa, only back to namecheap in my account when i delste a hosting package and get your money back ?
10:02huang:?when i delste a hosting package and get my money back
10:07Tatie B:?Money can be refunded to your “funds” to PayPal and to your Credit Card as wett
10:07Tatie B:?*as well
10:14huang:?ok
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